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Returns and Refund

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 to 10 working amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@hardyracks.com

 

Sale items (if applicable)

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@hardyracks.com and send your item to Plot No.22 & 23 , 2nd Street, Venkadeshwara Nagar, Tirumullaivayol, Chennai - 600 062,Tamilnadu,India.

To return your product, you should mail your product details to: info@hardyracks.com and send your item to

Plot No.22 & 23 , 2nd Street, Venkadeshwara Nagar, Tirumullaivayol, Chennai - 600 062,Tamilnadu,India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Delivery Time

·         Usually all orders are processed and shipped within 15 working days, after payment is confirmed. However, considering inevitable circumstances during transportation, we offer a maximum of 21 days approx to make your product reach you.

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